WordPress Support & Maintenance

Like insurance, except for your WordPress site.
Let us handle the hassle so you can focus on your business.

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Managed
WordPress Updates

We’ll keep your WordPress site up-to-date with the latest most secure versions. No more panic-inducing WordPress updates.

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24 / 7 Uptime Monitoring

Need help with blogging, WordPress development, content marketing, or Facebook ads? You get up to 2 hours of discounted support services with each package.

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Industry-Leading Security Monitoring

If you’ve been hacked, you know what a pain it can be. 24/7 security monitoring is essential if you’re running a WordPress site. Let us take care of the monitoring for you.

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Discounted Agency Services

Got a question? We’re only an email away. Our WordPress maintenance packages come with unlimited email support.

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Hosted Site Backups

Never get caught without a recent site backup. We’ll backup your site daily and store a copy for you wherever you’d like.

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Unlimted Email Support!

Visitors being able to reach your site is critical. If your site goes down, we’ll know about it and help you get back up live ASAP.

Try Us Risk-Free For 30 Days

We want to make sure that you’re 100% satisfied with our WordPress maintenance services, our advice, and your overall experience. If we haven’t blown you away in your first 30 days, you’ll get a full refund.

From our Clients

“Drew and I have worked together on several projects. I am continually impressed with his professionalism, attention to detail, and how easy he is to work with. His work is exceptional and he stays on top of web development trends.”

Jessica Watson, JWatsonCreative

“We could not be more satisfied with the work provided by Drew. He exceeded our expectations in all aspects of the project, from a clear understanding of our needs from the beginning, to executing our final vision.”

Wes Stinchcomb, Designer on Various Projects

CORE

$99Monthly
Scheduled Backups
Managed WordPress Updates
Managed Plugin Updates
24/7 Security Monitoring & Hack Cleanups
 
 
 
 

CORE PLUS

$149Monthly
Includes Core Features
Theme Update Support
Realtime Cloud Backups
1 Hours of Development Time Per Month
Discounted hourly rate for extra development time
24/7 Uptime Monitoring
Website Application Firewall (WAF)
Free Website Migration to Preferred Host

PARTNER

$499Monthly
Includes Core Plus Features
Complete Site Audit (Theme, UI/UX, Performance, and SEO)
3 Hours of Development Time Per Month
Flexible Development
Partner Pricing through Spotfin
Dedicated Account Manager
 
 

Frequently Asked Questions

Is there a contract?

No! The support service is month to mont. You are free to cancel at anytime.

How many sites does each plan cover?

Just one WordPress site. For multiple sites or multi-site installations, please contact us first.

If I have an emergency or support question is there someone I can speak to by phone?

At the moment, phone support is only reserved for CORE PLUS clients. You are welcome to upgrade at anytime if you prefer to receive phone support instead of via email.

What will I need to provide?

To use the service we need the following:

  • WordPress Admin level User Account
  • Web hosting (cPanel or similar) login
  • FTP/SSH User Access

If you’re unsure of how to provide us with those details go ahead and sign-up, we will be with you shortly to help get the access we need.

What types of tasks can I use my hours for?

Just about anything! Need a page of content added? Email us and we’ll take care of it. Need to pick our brains about website marketing? We can help there, too.

Some sample tasks most clients use their monthly time for:

  • Adding newly created content (pages, blog posts)
  • Visual site tweaks
  • Installing and configuring a new plugin
  • Creation of basic graphics (e.g. buttons, banners, etc.)
  • WordPress & site consulting (pick our brains!)
  • Site optimization (make your site faster!)

The Fine Print

We hate fine print or “gotchas” just as much as you do, so here’s the deal: You are signing up for a monthly support service for your WordPress website. 

We promise to do our best to make sure we provide you with 110% of your expectations.

If we fail to do that or you simply no longer wish to use our service, you are welcome to cancel at any time.

If in the first 30-days you wish to cancel, we will refund 100% of your sign-up fees. We only ask that you tell us what we did wrong or how we could improve the service.

You will be billed via secure credit card processing through Stripe, monthly, on the day of the month which you signed-up for the service.

If you need support we’re just an email or call away, but we do keep business hours, so we ask that unless it’s an emergency you give us 24hrs to respond and action.

That’s it.